Frequently Asked Questions:
- Is there a cover charge? Yes, there is a $5.00 cover charge that goes toward the entertainment. Check the Jive On! Deals tab for cover specials.
- Where are you located? We are located at 1227 Washington Avenue in Downtown St. Louis, MO. Check out the Map.
- Is smoking allowed? We are a no-smoking establishment; however, we do have an area for smoking in front and allow re-entry.
- How old do I have to be to get in? 21 years old. We ID!
- What time does the music start? The show starts at 8:30pm.
- Is there a dress code? Generally, we are “Dress to Impress”. The only thing we specifically do not allow is backwards baseball caps; most people dress what may be considered “casual chic”. We do reserve the right to refuse entry based on improper attire or poor attitude – this is for the safety and enjoyment of all our guests.
- I lost my credit card or forgot to close my tab, what can I do? Due to credit card agreements, we can only return a credit card to the person whose name appears on the card, when they present a valid state identification card in person. If you have lost a credit card please email lostcc@jiveandwail.com with the details.
- I left my tab open, will there be a gratuity charge when it is closed out? Yes, all tabs left open will be charged both sales tax and gratuity at 20%.
- Are you open for dinner? Yes! The kitchen is open for dinner Thursday – Saturday nights. Check out our menu, we offer great taste and great value! (You can also rent The Jive for a special event on Sunday-Wednesday, click herefor more info.)
- Where is the closest parking? Valet parking is available on Friday and Saturday nights for $5. There is also a parking lot behind our building – off 13th from Washington Ave.
- I still have a question, who do I contact? Please send us an email to info_wa@jiveandwail.com for the quickest response. Or, please call us at 314-781-7000 for reservations/general inquires and 314-971-0088 for special events/media.
Thanks! From, The Jive & Wail Team.
